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Video interviews

READ TIME:   < 1  min
  • Real time video interviews are much like a face to face interview.
  • Expect the interview to last up to 45 minutes.
  • Expect a series of questions that are competency based. Competencies are skills, such as communication, problem solving, team work, organisation etc.
  • The questions will be targeted on the skills needed to do the job, so remember to review the job description.
  • Each candidate will be asked the same set of questions, although the Recruiter / Hiring Manager may ask additional follow up questions based on your answers if they need clarity or want to find out more. This is helpful for candidates as it provides a chance to offer additional useful evidence related to the skill area.
  • Video interviews often include two interviewers, generally the HR Recruiter and / or the Hiring Manager. The Hiring Manager is often the person who will be the line manager of the person being recruited.

Before the video interview

Research preparation: Job Description

  • Know the job description (JD). Thoroughly read the JD and highlight key parts – including the skills that the employer is looking for from candidates.
  • Prepare examples of your experiences that evidence that you have the skills on the job description.
  • Have two examples of each skill listed. The employer may ask for another example if they feel your first example hasn’t been comprehensive enough to fully demonstrate the skill.
  • Focus not just on the ‘how’ part in your example, but also on the outcome/impact – how did the use of that skill enable a great outcome/result.

Research preparation: Employer website

  • Thoroughly research the employer. The more you know about and understand the employer, the better targeted your responses will be to the interview questions.
  • Review their website and look at the following sections to gain an insight into the employer, key development and culture:
    • Values / Culture section
    • News and press section
    • Careers/working here section
  • Follow the employer on LinkedIn and other social media. You will be able to access latest news, updates and insights that could be useful in an interview.

Practical preparation – top tips

  • Be somewhere quiet, with good network reception.  Check this in advance.
  • Ask the people you live with to be quiet. You do not want to be distracted or have noise in the background.
  • Set yourself up in advance. Make sure your phone/tablet/laptop is fully charged – ideally keep it charging during the interview.
  • Dress smartly. Wear exactly what you would at a face to face interview.
  • Sit up straight. It really does make a big difference to your voice projection.
  • Look straight ahead, rather than down or up. Practice this and get the set up correct.
  • Read the paper/listen to the news in the few days before the interview. You may be asked about a current news story. You should prepare your thoughts on the news story – why is it of interest to you, what key points were surprising to you, what did you learn from reading it etc.
  • Make sure there is good lighting in the room. You need to have the lighting in front of you, not behind you. Do not sit in front of a window with bright sunshine – it will make it hard for the interviewers to see you. Do make sure you have tested this in advance
  • Check technical connections.
  • Consider what is in the background….tidy up, remove anything too personal that you wouldn’t want the interviewers to see etc.


On the day of the telephone interview

  • Have in front of you:
    • A note book and pen.
    • A drink of water.
    • Key facts about the company you have discovered that could be useful to have noted – you may be asked what you have found out about the organisation.
    • The job description (JD).
    • Examples of your experiences that correlate to the skills on the JD.
    • Your CV – you could be asked questions on your CV.
    • A list of questions to ask the interviewer at the end of the interview.
  • Speak slowly. The interviewers will be taking notes – make their job easier by speaking at a steady pace. The more they can hear of your response, and have time to make note, the better it is for you.
  • Give the interviewer sufficient time to complete the question before you respond. Leave a couple of seconds at the end of the question to make sure they have finished before you respond.
  • If you need to, ask them to repeat or clarify the question. You will never be marked down for gaining clarification.

At the end of the interview

  • Confirm the next step in the process.
  • Find out who to contact if you require further information after the interview.
  • Thank the interviewers for their time, and finish off with saying ‘I look forward to hearing from you’.
  • Make sure you have disconnected the call properly.
  • Send a thank you follow up email after the video interview.

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