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    Global Technology Apprenticeship Programme

    West Sussex
    As a Service Desk Apprentice, you will work towards achieving the ITIL V4 qualification and gaining the skills you need to build your expertise.
    Job Description:

    Job role: Schroders are looking for someone who gets a real buzz out of technology. You’ll be part of the new Technology Operations Centre, home to our growing team of Service Desk Analysts or our Cyber Security Operations Centre responsible for cyber defence for the business.

    As a Schroders apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise.

    IT Service Desk

    The Schroders Service Desk head up the front lines of the IT Service teams. Their goal is to provide excellent customer service and quick responses to their users. To achieve this goal they have hired people who have great interpersonal skills, implemented new modern tools and follow a shift left mentality which allows us to automate as much as possible.

    The IT Service Desk team support the international offices by developing, rolling out and maintaining our systems and processes, using cutting-edge software and hardware. Schroders new Broadlands Business Campus means there’s a great working environment for the team.

    Cyber Security Operations Team (SOC)

    The Cyber Security Operations Centre heads up the cyber defence for the organisation. The goal is to detect and remediate any form of malicious behaviour towards the organisational cyber capabilities, whether that is from external malicious actors, or internal threats. They cover the organisation globally, with colleagues in Singapore and the Americas, providing a 24x7 security function.

    Looking for: School leaver

    Location: Broadlands Business Campus, near Horsham

    How to apply: To apply, click here.

    Further Information:

    Close date: 7 March 2021

    Start date: 6 September 2021

     DownloadThe full Job Spec
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