Job role: The Global Technology department plays a crucial role in supporting the success of
the business. We are responsible for developing and implementing state-of-the-art
software and hardware maintenance to support our fund management, trading,
distribution and operational areas with secure, stable and resilient technology
This role is an Apprenticeship which is a work based qualification combining practical
training in a job and study. The apprenticeship is an 18 month fixed term contract. Full
on the job training is provided by Janus Henderson, with a full apprenticeship package
delivered by Firebrand in the workplace.
You will be part of the IT Service Desk team. The Service Desk function is business
facing and provides Level 1 and 2 support for all IT related issues and questions that
arise. This includes the logging of incidents, investigation of software/hardware issues
and escalating to other support teams as required. You will assist with these duties
and work with colleagues to resolve customer issues promptly following the normal
service desk process.
Looking for: School leavers and graduates
How to apply: To apply, click here.
Close date: 2 July 2021
Start date: 20 September 2021