Cookies help us deliver our services. By using our services, you agree to our use of cookies.

Learn More
Got it
  • Register Now
  • Applicant 
  • Education or Career Professional 
  • Parent 

Vacancies

  • Start
    Date
    20/09
    2021

    IT Service Desk Apprentice

    London
    Join the IT Service Desk team as an apprentice. The Service Desk function is business facing and provides Level 1 and 2 support for all IT related issues and questions that arise.
    Job Description:

    Job role: The Global Technology department plays a crucial role in supporting the success of the business. We are responsible for developing and implementing state-of-the-art software and hardware maintenance to support our fund management, trading, distribution and operational areas with secure, stable and resilient technology platforms.

    This role is an Apprenticeship which is a work based qualification combining practical training in a job and study. The apprenticeship is an 18 month fixed term contract. Full on the job training is provided by Janus Henderson, with a full apprenticeship package delivered by Firebrand in the workplace.

    You will be part of the IT Service Desk team. The Service Desk function is business facing and provides Level 1 and 2 support for all IT related issues and questions that arise. This includes the logging of incidents, investigation of software/hardware issues and escalating to other support teams as required. You will assist with these duties and work with colleagues to resolve customer issues promptly following the normal service desk process.

    Looking for: School leavers and graduates

    Location: London

    How to apply: To apply, click here.

    Further Information:

    Close date: 2 July 2021

    Start date: 20 September 2021

     DownloadThe full Job Spec
Read more about Janus Henderson Investors